Nate Brown

@CustomerIsFirst

Co-founder of 🚀Bringing creativity to and . -based , , lover, and so much more! 🌍👨‍💼

Nashville, TN
cxaccelerator.com
Joined June 2008
499 Photos and videos Photos and videos

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  1. Pinned Tweet
    7 Jan 2018

    At the end of the day, is people being intentional about making other people’s life easier and better.

    9 replies 67 retweets 195 likes
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  2. Sep 6

    Sometimes the default text covers it so perfectly, you just gotta leave it up! 😂 -Haul

    2 replies 8 likes
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  3. Retweeted
    Sep 4

    From authoring and running a Customer Experience program, journey mapping and managing a sophisticated contact center, Nate Brown ( ) has a wealth of knowledge to share in our interview.

    1 retweet 1 like
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  4. Retweeted
    Sep 3

    In honor of 3D Mario All Stars on switch... "Drum Up" - Inside the Castle Walls (Mario 64) Here's the first of a series I'll hopefully keep going (called 'drum up') where I add drums to songs without drums. I'll also post on YT later. Taking requests for future vids! :)

    15 replies 21 retweets 113 likes
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  5. Aug 27

    Never mess with a scrappy employee. They expect nothing and can do EVERYTHING! 😆

    1 reply 13 likes
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  6. Retweeted
    Aug 20

    Check out "Customer Satisfaction: Tips, Tricks, Metrics & Expert Thoughts" the latest article by & hear what the experts have to say! Read:

    4 retweets 9 likes
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  7. Retweeted
    Aug 19

    Join me tomorrow for my chat w/Nate Brown at 12:15pm EST about how to elevate your company In the marketplace. Get great advice from myself and other CX leaders on how you can be customer-obsessed!

    2 retweets 6 likes
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  8. Retweeted
    Aug 19

    : Tips, Tricks, Metrics and Expert Thoughts - including tips by &

    1 retweet 8 likes
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  9. Aug 18

    A8 - We should respond in line with our brand promise. If we missed the mark there, we need to apologize and make it right. If we hit the mark but the customer's expectation does not match what we can deliver, we need to express that (in a kind way) as well.

    1 reply 2 retweets 4 likes
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  10. Aug 18

    AH fail. So that's way these things last an hour. 😂

    2 replies 3 likes
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  11. Aug 18

    Ahhh! Just able to make it. 😣 How annoying would it be if I try to answer all the questions before the chat ends? Let's find out lol.

    1 reply 7 likes
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  12. Retweeted
    Aug 14

    Less than a week til my chat w/Nate Brown at 12:15pm EST about how to elevate your company In the marketplace. Get great advice from myself and other CX leaders on how you can be customer-obsessed!

    1 reply 1 retweet 3 likes
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  13. Retweeted
    Aug 13

    We caught up with the incredible , a leading light in to hear how things are shaking up and why CX leaders need to 'skill up'

    1 retweet 4 likes
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  14. Retweeted
    Aug 14

    Nate Brown is direct, passionate and, above all, authentic. He speaks from the heart on what CX means to him and how he lives and breathes it, every day. Simply put, a podcast that should not be missed by anyone in CX! (podcast link: )

    3 retweets 7 likes
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  15. Aug 14

    Thanks a lot , for selling me a grey market lens. Now it is broken and I can't even get it serviced. Yet another face punch in a long series of failures. Your used lens department is quite possibly the worst retail experience I've ever had.

    2 replies 1 like
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  16. Retweeted
    Aug 12

    The employee experience is the foundation of Management -

    2 retweets 5 likes
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  17. Retweeted
    Aug 10

    Only 10 days away! I'll be chatting w/Nate Brown at 12:15pm EST about how to elevate your company In the marketplace. Get great advice from myself and other CX leaders on how you can be customer-obsessed!

    1 retweet 5 likes
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  18. Aug 10

    Blown away by in The Marketing Rebellion. - "There's a hunger in our world for real intimacy and experience. Brands need to be more human and authentic. They should stop trying to be perfect...brands should be more like humans. Approachable. Likable. Vulnerable.

    2 replies 11 likes
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  19. Retweeted
    Aug 8

    RT : Silos are one of the largest detractors to the overall customer experience. Why do we have them? How can we break them down and prevent them? breaks it down in this blog post.

    1 retweet 2 likes
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  20. Aug 4

    I'm just over here dreaming about how great a number 9 is. 😍

    1 reply
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  21. Retweeted
    Aug 4

    talked to 20 leaders in the CX & CS space, including our CXO, , about how they manage the wellness & mental health of their teams & landed on 7 key tips for how you can have your agents’ backs when they need you. Read here:

    1 retweet 1 like
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