We attempted to pass a couple of clear attempts at fraud on (one of which seemed to involved using a bank's internal sort code to channel money!) but were referred back to the web form, which wasn't nuanced enough to handle them. Eventually we gave up.
#Fraud victims in my study told me they felt more hurt by treatment they received by
@actionfrauduk
following the #scam than the scam itself. I mentioned some failings in my PhD thesis. But this is so sad that I almost cried. 
Victims deserve respect.
https://www.thetimes.co.uk/article/action-fraud-investigation-victims-misled-and-mocked-as-police-fail-to-investigate-wlh8c6rs6 …
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That form is not fit for purpose...
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This is horrifying to have confirmed what I’ve suspected for a few years. After watching a parliamentary committee with the man in charge of online fraud a while ago, it was blatantly obvious this was data collecting and only extreme rich targets, easy cases were looked at.
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I met a researcher at a conference who was researching data collected by Action Fraud, who said it was a mess. They do not even ask the same questions when people call - rendering data useless for any large analysis.
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My First reply from Action Fraud when I reported my
#catfish#scam back in June - hence I then had to re-do and put figures in for them to listen and act !!!!! Going to be a lengthy process I feel, still....... Too say I was disappointed was a HUGE under statement@AnnaRowe123pic.twitter.com/9Rb4G7e3PM
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I believe all the numbers, accounts and other evidence was still live and traceable when you reported this yet they still did nothing
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