@TeamYouTube My 250k+ subscribers are not getting notifications, and the negative impact is incalculable. Please do something about this:https://www.reddit.com/r/youtube/comments/ae8fbi/my_250k_subscribers_are_not_getting_notifications/ …
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Replying to @ctfdn_official
We'd like to help. Could you check with your subs if this is this happening for desktop, mobile or email notifications (or all of the above)? Also, check if this is happening with *all* notifications or just certain types. Appreciate the additional info.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Our subscribers are not that specific. You'll need to allow us time to poll them and ask. We'll need to produce some sort of video and ask them directly. Of course, this underscores the problem: the ones not getting the notifications won't know we uploaded that video. :\
1 reply 0 retweets 0 likes -
Replying to @ctfdn_official
Sorry to hear about the trouble. Please reach out to our Creator Support team. They can help you further with this. Here's how: https://goo.gl/BxLi8H
2 replies 0 retweets 0 likes
It is actually under "Need More Help?" And THEN you need to select "Get Creator Support," THEN the category, and THEN the option to "Request Chat" comes up. That is far more complicated than your link describes.
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