Hi @YouTube are there any current known problems with seeing comments in the ios app for YouTube ? Working well until today and now cant see any comments under any video. Smells buggy although I'm not seeing a recent update to the app.
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Replying to @ctc_train
We'd like to help. Could you try these steps: Uninstall the app > Restart you device > Reinstall the app to check if that fixes the issue? If that doesn't help, share screenshots for us to take a better look. Keep us updated.
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Replying to @TeamYouTube
... and I should probably add that comments are visible on my PC within a browser, but I expect you know that or a billion other people would have been in touch by now.
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Replying to @ctc_train
That's definitely odd. Can you check if there are any pending OS updates on your iOS device? Keep us posted.
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Replying to @TeamYouTube
None listed - I'm on 12.1.1. There were updates for Gmail and Drive (now applied) but nothing else.
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Replying to @ctc_train
Thanks for the info. Could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues.
2 replies 0 retweets 0 likes
Just to let you know that the problem has been resolved from yesterday - no app updates or iPad restart involved. Well done to whoever worked it out.
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