I didn’t say perfect. @lyft has always been incredibly responsive when I’ve had questions.
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I’ve used Airbnb but not a roomy or bus one. Analogy lost on me. Sometimes twitter encourages good conversation. Other times obfuscates it. :)
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Online only customer support can SUCK massively. But responsive and timely online support is still valuable.
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Sure but I'm just saying nothing is faster than a phone that gets answered. It just costs a lot to get phones answered fast.
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