LaVar Hosting Jeopardy July 26-30 Stan Account 👁

They don’t have a phone number either

I didn’t say perfect. @lyft has always been incredibly responsive when I’ve had questions.

Taking phone calls is very time consuming for customer support and handling tickets is more effective/faster.

Cheaper. I believe the word you're looking for is "cheaper."

Exactly.

Or more accurate. The percentage of issues that need a phone call may be incredibly low, making a phone number inefficient.

So the thing is, there's a word for providing things that customers find pleasant even if they might not need them. I believe it's "service"

But don't worry. I'm sure big tech will discover "uber but for customer service" in a few months, like y'all did roommates and buses.