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csallen's profile
Courtland Allen
Courtland Allen
Courtland Allen
Verified account
@csallen

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Courtland AllenVerified account

@csallen

I tweet about building online businesses to make your life better. Founder of @IndieHackers at @Stripe.

USA
IndieHackers.com
Joined June 2008

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    Courtland Allen‏Verified account @csallen 6 Jan 2019

    Astonishing to me how few restaurants and physical establishments have a feedback form.

    12:21 PM - 6 Jan 2019
    • 2 Retweets
    • 71 Likes
    • vocal Wisani Shilumani Tammy Jeff Patterson Yassin Askar Folajimi Freddie Odukomaiya Ben Springwater Jonatan Persson Isaac Ξ 🦇🔊
    11 replies 2 retweets 71 likes
      1. Mark McGranaghan‏ @mmcgrana 6 Jan 2019
        Replying to @csallen

        Yeah, I especially appreciate business cards w/ store lead’s name and email. Shows they’re willing to put their name on the place and that they’ll personally read feedback.

        0 replies 0 retweets 0 likes
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      1. Spencer Bratman‏ @SpencerBratman 6 Jan 2019
        Replying to @csallen

        I don’t think it’s a lack of infrastructure, it probably has to do with execution and effort.

        0 replies 0 retweets 0 likes
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      1. Sébastien Vercammen‏ @sebvercammen 6 Jan 2019
        Replying to @csallen

        How would you do feedback in a physical establishment, without being (experienced as) disruptive to the customer experience?

        0 replies 0 retweets 0 likes
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      2. Tom Harries  ✌🏼 🌍‏ @tomharries 6 Jan 2019
        Replying to @Julian @csallen

        Businesses that don’t, also don’t recognise the opportunity it presents to improve their service and build customer loyalty!

        0 replies 0 retweets 1 like
      3. End of conversation
      1. Louis Nicholls‏ @louisnicholls_ 6 Jan 2019
        Replying to @csallen

        That's what waiters/shop assistants are for (or should be, at least).

        0 replies 0 retweets 0 likes
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      1. Rich Perez‏ @imperez 6 Jan 2019
        Replying to @csallen

        They don’t want to know the truth

        0 replies 0 retweets 1 like
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      1. Stuart Crane‏ @sdcrane 6 Jan 2019
        Replying to @csallen

        http://www.surveysbyvoice.com 

        0 replies 0 retweets 0 likes
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      1. Tom Harries  ✌🏼 🌍‏ @tomharries 6 Jan 2019
        Replying to @csallen

        I’m an Indie Hacker and we’re building an app called Vocal to solve this problem!! Follow us @vocal_app for updates 😉 (Current web app only available in Edinburgh 🏴󠁧󠁢󠁳󠁣󠁴󠁿 so no use to you today I fear)

        0 replies 0 retweets 4 likes
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      1. Ninan Thampy  🌈 💙 💜‏ @ninan99 6 Jan 2019
        Replying to @csallen

        - So true. It is because they don't understand the importance of feedback.

        0 replies 0 retweets 0 likes
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