a rough model for creating +ve change in a complex and uncertain environment: 1. observe gather information and find patterns without judgment or knee-jerk emotional reactions. encompasses both self and other. like mindfulness, we are simply taking the world in as it is.
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"Say the word 'quest' out loud. It's an extraordinary word, isn't it? So small and yet so full of wonder, so full of hope." - Kate DiCamillo
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