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Turning off
@airbnb notifications. I can’t stand companies that abuse notifications for marketing-driven panic-mongering.#ux#darkpatternHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
There’s an update to this phenomenon. Without my knowledge, my employer has blocked the option to back up the iPhone to iCloud. It’s one of those things that makes you scratch your head.
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Hey,
@SparkMailApp, how can we read email threads with the most recent message at the top, not at the bottom, on Spark for macOS?#usability#uxHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Hey,
@SparkMailApp, why is your mobile app on iPhone ignoring my global font size settings?#usability#accessibilityHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Trying out
@SparkMailApp for macOS. The display of the newest message at the bottom is weird. Is there a way to make the latest message in a thread show up on top?#ux#usabilityHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
It looks like
@automattic is having an issue with WordPress and password-protected pages. Unresolved for more than two years. Has anyone found a solution? https://wordpress.org/support/topic/password-protected-pages-not-working-5/page/3/ …, https://wordpress.org/support/topic/password-protected-page-not-working-14/ …#wordpress#ux#usabilityHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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You catch the leader of a criminal organisation and put him on trial. Then you let that criminal organisation decide there should be no trial witness and they themselves are the jury.
#usa#impeachment#gop#trump#realityHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
It is still true that
@RevolutApp charges customers who want to downgrade their plan with a €15 fee. That’s something I would reconsider if I was them.#ux#cxHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
I need to make a correction about my earlier statements regarding
@RevolutApp. They do have second account cards and their first response to me was a misunderstanding.Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
It rarely happens that I get so many cues in such a short time, as I did with the
@RevolutApp test, excellent examples on “how to ruin the customer/product relationship”, that I have enough material for a blog post. Stay tuned for that post in the coming weeks.#ux#cx#revolutHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
You know,
@RevolutApp. You reinvented the dark pattern with your €15 fee for customers who aren’t convinced with your so-called “premium” plan. It’s like being kicked in the ass on the way out of the door, making sure your customers will rave about your rip-off strategy.#ux#cxHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
My conclusion after testing
@RevolutApp: 1) Expensive for little “more” value than competitors 2) Bad User Experience 3) Horrible Customer Experience#ux#cx#anticustomer#darkpatternHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Friends told me
@RevolutApp was better than TransferWise. I’m disappointed to report that Revolut is one of the worst apps I’ve used in a while. Confusing UI, bad usability, no partner card (as promised in marketing: https://revolutapp.tumblr.com/post/154551510732/introducing-spare-revolut-cards …).#ux#cxHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Be warned that if you want to downgrade your plan with
@RevolutApp, they’ll punish you with a €15 fee. That’s for making sure you’ll be pissed off and never use@RevolutApp ever again. Can there be a darker dark pattern?#ux#cxpic.twitter.com/5WrRhs2X0t
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Not only does
@RevolutApp offer a “premium” (€8.29 a month) plan with features that are common standard on@TransferWise, they also have the audacity to charge you a whopping €15 for downgrading your plan. That’s a new level of “in your face, customer”.#ux#cxHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Having been a happy customer of the
@TransferWise borderless account (and card), I gave@RevolutApp a try. It happens rarely that I encounter a company more anti-customer than Revolut. They’re pretty full of themselves.#ux#cxHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
In its field,
@CoFoundersLab could be a leader, if it weren’t hindered by bad#ux: - URLs in notification emails linked to “localhost” - No direct email contact - A bright grey font on white background (bad usability) - Tiny font sizes standard for messages The list goes on…Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Washington Post, New York Times, NPR, all create video content and provide access for an international audience. If you don’t want to disappear in history as irrelevant,
@PBS, I suggest you follow their lead.Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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