Henning von Vogelsang

@core

Society, culture, politics, psychology, anthropology, education, design, photography, innovation, analysing, experimenting, prototyping, combining, solving.

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Vrijeme pridruživanja: siječanj 2007.

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  1. 2. velj

    Turning off notifications. I can’t stand companies that abuse notifications for marketing-driven panic-mongering.

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  2. 28. sij

    There’s an update to this phenomenon. Without my knowledge, my employer has blocked the option to back up the iPhone to iCloud. It’s one of those things that makes you scratch your head.

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  3. 28. sij

    Hey, , how can we read email threads with the most recent message at the top, not at the bottom, on Spark for macOS?

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  4. 28. sij

    Hey, , why is your mobile app on iPhone ignoring my global font size settings?

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  5. 25. sij

    Trying out for macOS. The display of the newest message at the bottom is weird. Is there a way to make the latest message in a thread show up on top?

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  6. 24. sij

    It looks like is having an issue with WordPress and password-protected pages. Unresolved for more than two years. Has anyone found a solution? ,

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  7. 20. sij

    Die SBB-Pannen () fast jeden Tag machen es unmöglich Anschlüsse wie nach Bern (8:32) zu erreichen. Langsam wird es schwierig dem Arbeitgeber die ständigen halbstündigen Verspätungen zu erklären.

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  8. 15. sij

    You catch the leader of a criminal organisation and put him on trial. Then you let that criminal organisation decide there should be no trial witness and they themselves are the jury.

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  9. 10. sij

    It is still true that charges customers who want to downgrade their plan with a €15 fee. That’s something I would reconsider if I was them.

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  10. 10. sij

    I need to make a correction about my earlier statements regarding . They do have second account cards and their first response to me was a misunderstanding.

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  11. 10. sij

    It rarely happens that I get so many cues in such a short time, as I did with the test, excellent examples on “how to ruin the customer/product relationship”, that I have enough material for a blog post. Stay tuned for that post in the coming weeks.

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  12. 10. sij

    You know, . You reinvented the dark pattern with your €15 fee for customers who aren’t convinced with your so-called “premium” plan. It’s like being kicked in the ass on the way out of the door, making sure your customers will rave about your rip-off strategy.

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  13. 10. sij

    My conclusion after testing : 1) Expensive for little “more” value than competitors 2) Bad User Experience 3) Horrible Customer Experience

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  14. 10. sij

    Friends told me was better than TransferWise. I’m disappointed to report that Revolut is one of the worst apps I’ve used in a while. Confusing UI, bad usability, no partner card (as promised in marketing: ).

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  15. 10. sij

    Be warned that if you want to downgrade your plan with , they’ll punish you with a €15 fee. That’s for making sure you’ll be pissed off and never use ever again. Can there be a darker dark pattern?

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  16. 10. sij

    Not only does offer a “premium” (€8.29 a month) plan with features that are common standard on , they also have the audacity to charge you a whopping €15 for downgrading your plan. That’s a new level of “in your face, customer”.

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  17. 10. sij

    Having been a happy customer of the borderless account (and card), I gave a try. It happens rarely that I encounter a company more anti-customer than Revolut. They’re pretty full of themselves.

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  18. 10. sij

    In its field, could be a leader, if it weren’t hindered by bad : - URLs in notification emails linked to “localhost” - No direct email contact - A bright grey font on white background (bad usability) - Tiny font sizes standard for messages The list goes on…

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  19. 9. sij

    Washington Post, New York Times, NPR, all create video content and provide access for an international audience. If you don’t want to disappear in history as irrelevant, , I suggest you follow their lead.

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  20. 9. sij

    What can’t get right appears to be no issue for . So what’s the holdup, PBS?

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