ConversocialGeverifieerd account

@conversocial

Conversocial enables brands to deliver exceptional conversational experiences across private messaging channels. Message us to learn more.

New York & London
conversocial.com
Geregistreerd in april 2010
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  1. heeft geretweet
    22 jul.

    a conversational CX platform, empowers brands to build customer relationships over private messaging channels, has been named one among 's "50 Best Companies to Watch 2021"

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  2. 20 jul.

    It's not just about the transaction or the customer service inquiry anymore; great is all about building relationships. Join Jason Valdina, our Director of Product Marketing & Partnerships and , CX coach, LIVE tomorrow as they chat about what drives consumer loyalty

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  3. 15 jul.

    Did you know that you can just the ? Just shoot them an iMessage, or a text on WhatsApp, or heck even DM them on Twitter, and continue doing what you need to do. 'Cuz let's be real, us New Yorkers don't have time to wait on hold.

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  4. 13 jul.

    Agent Assist allows to work seamlessly with our , transferring customer conversations to a bespoke 🤖 which can collect information and/or carry out on the agents behalf.

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  5. 8 jul.

    ❓ Why use Messages ❓ 🗨️ It’s the place for brands to engage the younger demographic; of 1bn users, 70% are under 35. ❓ Instagram Messages for ❓ 🗨️ The entire , from discovery to delivery tracking, can take place in-app.

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  6. 1 jul.

    Senior Director of Marketing, spills the tea on all things

    With more businesses operating completely online, messaging services are becoming more accessible. We spoke with Harry Rollason of to find out more about their emphasis on employee wellbeing, and what sets them apart from other companies 👉
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  7. heeft geretweet
    22 jun.

    Normally us industry geeks 🤓 nerd out on all the coverage from Facebook developer conference. Alas, events just ain't what they used to be - I've barely seen any coverage at all. So, Conversocial CEO helpfully wrote this summary. But you…

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  8. 30 jun.

    Poll time! What is your go to channel for messaging a business?

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  9. 30 jun.

    ❓ Why use SMS ❓ 🗨️SMS is device agnostic and doesn't rely on Wifi, making it the most reliable. ❓ SMS for customer engagement ❓ 🗨️ Unlike many messaging vendors, SMS on 's platform offers a two-way conversation, rather than one-sided push notifications.

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  10. 25 jun.

    69% of consumers say they would use a if it improved their . The human touch is beyond important for creating a connection, while 🤖 are the secret sauce for scale and efficiency. And getting them to work seamlessly and effortlessly together, now that's our jam.

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  11. 23 jun.

    Let's dig into some of the changing trends in . 💡 Did you know that 73% of people looking to open a new account or apply for a mortgage explore digital avenues first? Read on!

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  12. 18 jun.

    The Customer Acquisition Play using CTM ads. 👇 This is just one of the many 'plays' breaks down in our CX Playbook for Private Messaging Channels. 👀

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  13. 16 jun.

    ❓ Why use ❓ 🗨️ ABC uses the iPhone’s native messaging app for rich UX that works seamlessly with or ❓ ABC for ❓ 🗨️ The 'Pickers' feature allows brands to lay out products in an easily navigable and user-friendly way

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  14. 11 jun.

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  15. 9 jun.

    ❗ Did you know that private volume has gone up 87% between 2019-2020?? ❓ What does this tell us? It's time to adapt your strategy or risk being left behind. 📢 Introducing! The CX Playbook for Private Messaging Channels.

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  16. 3 jun.

    Super excited to win SECOND PLACE in 's Build-an-Agent contest!! Special shoutout to for believing in our capabilities and going live with us.

    The results of Build-an-Agent Contest are in! Congratulations to our first-place winner, Vodafone Idea by 🏆 Learn more about all of the contest winners on our event website:
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  17. 26 mei

    So, everyone uses right? What if, your brand could use Maps as an entry point to chat with customers? (Gnarly thought). But check this out, it IS possible. We’ve done it with Intrigued? Check this out then 👉🏻

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  18. heeft geretweet
    24 mei

    Connect with Ido on social ahead of tomorrow's event: Twitter: LinkedIn: You definitely don't want to miss it!

    The shift to all-digital is here. Join Ido Bornstein-HaCohen tomorrow at The Customer Experience Conference as he explains how to build automation without losing the human touch. When? Tuesday May 25th at 6:15 am EST/ 11:15 am GMT Where?
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  19. 21 mei

    How do you ? Michelle, our Director of Operations, shares her meditation journey.

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  20. 17 mei

    Today is The International Day Against Homophobia, Transphobia and Biphobia. Conversocial stands with and celebrates all members of the LGBTQIA+ communities. We are a company that celebrates diversity in all forms, today and everyday. 🌈

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