ComcastCaresOvjeren akaunt

@comcastcares

The official support account for residential, mobile and business services from . Our team is growing to provide help & technical support.

Philadelphia, PA
Vrijeme pridruživanja: ožujak 2008.

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  1. Almost all customers should now be able to reach us by phone. We apologize for the inconvenience and thank you for your patience.

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  2. We're currently aware that some customers may be having issues calling us. Thanks for your patience while we work to resolve.

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  3. Odgovor korisniku/ci

    Thank you for reaching out to us today regarding your football and channel lineup concerns. As a big football fan, I know this preseason game is important. I am showing that the Cowboys and 49ers game is only available on NFL Network.-JM

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  4. TV issues have been resolved for almost all customers in Florida. We apologize for the inconvenience and thank you for your patience.

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  5. Due to severe weather, some customers in the FL area are experiencing issues with Xfinity TV. We are working hard to get you up and running as soon as possible.

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  6. Odgovor korisniku/ci

    Thank you for taking time out of your day to reach out to us here on Twitter. I rely heavily on my internet so I'd be frustrated if I was having issues. Please send me a DM with your name and address so I can take a look at what's going on. - ES

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  7. Odgovor korisniku/ci

    Thank you for reaching out to the Twitter team today. I am sorry to hear that you are seeing slower speeds than anticipated. I would be frustrated too if I was not able to receive the internet speeds I pay for. I would like to see what is causing your ...

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  8. Odgovor korisniku/ci

    Just know that we are here for you 24/7 if you need anything. Have a great day! -AC

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  9. Odgovor korisniku/ci

    I can understand how concerning it would be to have cancelled and still receive a bill. I'd like to look into this for you. Please DM with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and t...

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  10. Odgovor korisniku/ci

    Hello, thank you for reaching out today on social media. I'm sorry to hear you're having trouble with the service, I rely on my internet daily too and can appreciate you wanting it to work consistently. You've reached the right department and I'd like ...

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  11. Odgovor korisniku/ci

    No problems, I will keep this convo open so that you can reach back out to us and we would love to assist you. We are here 24/7 to assist all of our customers. Have a wonderful day. -RC

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  12. Odgovor korisniku/ci

    Hi there, I am so sorry for the delay and I am sorry to see that you have not been able to enjoy your internet service. I would love to take a look to see what's going on if that's okay. Can you please send us a DM with your name and the full address to the account? -AT

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  13. Odgovor korisniku/ci

    The content available is provided to us by the networks. The programming availability, pricing, and broadcast are subject to their discretion. Please let me know if there is anything else I can assist with. -SMS

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  14. Odgovor korisniku/ci

    I do apologize for this kind of experience. We do value you as a loyal customer! I would be happy to look into this further. May I get you to send me a DM with your full name, address and account number, please? –KD

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  15. Odgovor korisniku/ci

    Yes, you should! Please send me a DM so I can make sure you get credit. -BT

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  16. Odgovor korisniku/ci

    Hello, thank you for reaching out via Twitter today. I am sorry you have been having ongoing billing issues. You have reached the right person in getting this resolved. To get started, please DM me your first and last name and full address. -CKJO

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  17. Odgovor korisniku/ci

    I will be more than happy to address your internet concerns. Can you send me a DM with your name, (name on the account if different) and the full address please? -SH

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  18. Odgovor korisniku/ci

    I definitely want to make sure we get these internet issues taken care of. I would be happy to assist you if you would provide your full name, account holders full name (if different), and the full service address in a DM. -JW

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  19. Odgovor korisniku/ci

    ¡Hola! Lamentamos saber de sus problemas con el servicio y nos gustaría ayudarle. Por favor envíe un mensaje directo con su nombre y domicilio para empezar. ¡Gracias! -EG

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  20. Odgovor korisniku/ci

    Hi there! Thanks for reaching out to us here on Twitter. I know how important it is to use your data while in Alaska and Canada. I'd love to help out. Can you DM me? - MH

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