@YouTube Hey, I need some help. Your Roku app suddenly REFUSES to play this video on my TV. Plays just fine on my phone but using the app or casting to the TV & it freezes every time. Reset the connection, restarted the device, logged out/in. What gives?https://youtu.be/hlznpxNGFGQ
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ALSO it mysteriously world when I'm signed out and have to watch ads
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*works, not works. Have deleted the app, reset the TV, reinstalled the app and still nothing. Can someone help me with this?
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Hello? Anyone at
@YouTube care to chime in? It's still happening, and it's unacceptable.pic.twitter.com/czyvYr1ITf1 reply 0 retweets 0 likesShow this thread -
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@TeamYouTube PLEASE HELP! THIS IS INFURIATING!!!pic.twitter.com/zCDjKWrLti1 reply 0 retweets 0 likesShow this thread -
Replying to @colourFil
Thanks for reaching out. Have you tried resetting the app? Here's how: Settings> Reset app. Let us know if this helps.
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Replying to @TeamYouTube
I have. I've also signed out, deleted it, reset the TV, then reinstalled the app, all to no avail.
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Replying to @colourFil
That's odd! Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every report may not get a direct response, we review everything and use the details to investigate and fix issues.
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After doing all of that, it now freezes MORE often! Please fix this. I pay for premium, and use YouTube A LOT. I can't constantly be wondering if a video will actually play as it's supposed to.
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