Today is my 9 year anniversary of working at AWS. Here's 9 personal takes on what it's like ...
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6. I'm on-call today! As a "call leader", we lead and coordinate the mitigation of operational events behind the scenes.
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7. Top event management tips: Stay calm, Assess the situation, Focus on mitigation - not root cause, Escalate early! (SAFE).
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8. Organizationally, I could never trade away document-driven meetings, bottom-up culture, or a zest for action.
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9. Where I've seen greatness and high quality, it's always the work of teams with consistent everyday good habits, hard graft, and laughter.
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