@CenturyLinkHelp your escalation team are great and polite and patient but ultimately not empowered to help me. Please fix your systems!
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Replying to @colmmacc
@CenturyLinkHelp I ordered 100MBit/sec service @ $94 / month. LFTI. 1st order confirmation is correct. New order confirmation today is not.1 reply 0 retweets 0 likes -
Replying to @colmmacc
@CenturyLinkHelp Latest order confirmation is error and for $156 / month. Team was able to fix and I'll be charged correctly - hopefully.1 reply 0 retweets 0 likes -
Replying to @colmmacc
@CenturyLinkHelp But I want an updated order confirmation for my records and peace of mind. The difference is $1200 ! Somehow not doable.1 reply 0 retweets 0 likes
@CenturyLinkHelp seems incredible that it's not possible to generate an updated order confirmation and that no one can fix. Can you?
1:10 PM - 23 Oct 2015
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