The Google SRE book defines toil as work that's "manual, repetitive, automatable, tactical, devoid of enduring value, and that scales linearly as a service grows". I like how Tiarnan boils that down further. It's a useful way of categorising work.https://twitter.com/NYCDubliner/status/1220495898771361792 …
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gamedays would help with that, right?
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Yep! and I wouldn't want folks to do this on production. But I think there's a place for a certain amount of drilling, basically. Even though it really doesn't progress the world forward and feels like toil; it's about preparedness.
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