Why are Amazon CoE's not made public? IMHO post event summaries (https://aws.amazon.com/premiumsupport/technology/pes/ …) generally do not contain enough information to learn from.
cc @_msw_ @colmmacc @MarcJBrooker @tacertain @QuinnyPig
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We're sharing more bit by bit, and we're working on something big along those lines ... but there's challenges sharing full/raw COEs and I'm not convinced there's a compelling customer benefit to justify it yet. 1/n
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We operate at an unprecedented scale, with unmatched architectures. We try to externalize the lessons that we think customers can use themselves, but a lot aren't as relevant. Our aim is to build the lessons learned into our platform so that customers don't need to. 2/n
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We know that COEs are still interesting, but too interesting in some cases! They aren't written for public consumption and they contain many references to internal systems, tools, and processes that are proprietary. They also often reference business sensitive information. 3/n
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Numbers of customers, volumes of data, features that are coming soon, etc. We'd have to spend effort removing all of that, but the folks who write and edit COEs have other things to do! 4/n
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Lastly, like anything we make public, there are perception concerns. A document like a COE can be a gift to cynical critics, it contains a neat list negatives. To a strong technical audience, this is a positive! But not to everyone. 5/n
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It takes a lot to contextualize it and demonstrate the rigor, professionalism, and energy thrown at correcting the errors. But that's assumed and implicit in our COEs. It's the water we drink. 6/n
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Amazon's best practices and what is out there as general DevOps best practices have diverged to a small degree. We're confident in our practices and our record, our availability speaks for itself, but it takes additional energy to explain why we do things our way! 7/n
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In summary, we're working on it, we know it's interesting material, and we can benefit too from more scrutiny, more feedback, and a bigger braintrust! But those are why :) n/n
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Thanks, appreciate this thoughtful response! Will mull this over and may end up blogging followups. Would hearing from customers that there is compelling benefit help with prioritization of the necessary work here? (1/2)
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Having been an AWS employee, I don’t think you know what you’re asking for. CoEs are frequently written by 1st & 2nd year engineers, or whoever will cause the team to benefit the most. Making them public shifts the priority away from value toward readability
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