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colmmacc's profile
Colm MacCárthaigh
Colm MacCárthaigh
Colm MacCárthaigh
@colmmacc

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Colm MacCárthaigh

@colmmacc

AWS, Apache, Crypto, Irish Music, Haiku, Photography

Seattle
notesfromthesound.com
Joined April 2008

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    Colm MacCárthaigh‏ @colmmacc 5 Sep 2019
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    I've heard this before, I'm not sure who to credit, but what we call "post-mortems" in engineering and operations should be called "critical care plans". The patient is alive! While precisely understanding the disease is very important, ultimately the treatment is the focus.

    10:57 AM - 5 Sep 2019
    • 27 Retweets
    • 133 Likes
    • David Faulkner Shaun Norris Anna Shipman Jim Taylor Andy Michael Wardrop Hot takes, weakly held Michael Richardson Alan Cockerill
    10 replies 27 retweets 133 likes
      1. Luke Youngbrrrr‏ @LukeYoungblood 5 Sep 2019
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        Replying to @colmmacc

        I like using the term "incident retrospective." It seems to convey that we would like to retrospect on the incident and learn from it.

        0 replies 0 retweets 4 likes
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      1. Kevin Kempf‏ @kckempf 5 Sep 2019
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        Replying to @colmmacc

        I feel like we embrace failure metaphors. The one that always comes to mind for me is breadcrumb navigation, which notably failed for Hansel and Gretel.

        0 replies 0 retweets 2 likes
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      2. Jacob‏ @jhscott 8 Sep 2019
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        Replying to @BrianCarlsonQED @colmmacc

        This is approx the same as planning but not executing a chaos engineering experiment right? @nora_js has spoken about the value of this. Perhaps interesting to contrast “we failed; how?” W/ “env changes; what happens?”

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      2. andy ' 🍑' tuba‏ @andytuba 5 Sep 2019
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        Replying to @colmmacc

        How about more generally "debrief" instead of "post-mortem"?

        1 reply 0 retweets 0 likes
      3. Buchan Milne  🇿🇦‏ @buchanmilne 6 Sep 2019
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        Replying to @andytuba @colmmacc

        Post-mortems establish the "cause(s) of death". IT services post-mortems establish the cause(s) of failure to provide the service. Sure, if the "patient' is the service, it might be alive, but if the "patient" was the SLA bucket, it is dead. Post-mortem should help prevent more.

        0 replies 0 retweets 2 likes
      4. End of conversation
      1. David Malone‏ @dwmal1 5 Sep 2019
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        Replying to @colmmacc

        I always thought it was the problem that you'd killed, not the system...

        0 replies 0 retweets 1 like
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      1. Goose‏ @M0ng00se77 5 Sep 2019
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        Replying to @colmmacc

        Agreed it’s a better term. Just like it should be called a ‘go decision’ meeting not ‘go/no-go’

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      1. JusSta  ☁️er @  🏡‏ @justintstanley 5 Sep 2019
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        Replying to @colmmacc

        pic.twitter.com/JTHXafimd4

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      1. David Murray‏ @fernomac 5 Sep 2019
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        Replying to @colmmacc

        I first heard it in relation to engineering *projects* (and especially failed projects), where it makes more sense... The jump from there to operational incidents is natural but yeah (usually 😅) not the right term there.

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