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colmmacc's profile
Colm MacCárthaigh
Colm MacCárthaigh
Colm MacCárthaigh
@colmmacc

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Colm MacCárthaigh

@colmmacc

AWS, Apache, Crypto, Irish Music, Haiku, Photography

Seattle
notesfromthesound.com
Joined April 2008

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    1. John Allspaw‏ @allspaw 19 Jul 2019
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      Replying to @colmmacc @jhscott @copyconstruct

      I’d encourage the sharing of the actual details of incident analysis at Amazon, then. The “5 Whys”, in the end, is a method (however implemented) to collect data. We can debate the common/unique implementations of methods...

      1 reply 0 retweets 1 like
    2. John Allspaw‏ @allspaw 19 Jul 2019
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      Replying to @allspaw @colmmacc and

      ...but without the details of what data is gathered and how it’s analyzed, these debates are unhelpful at best. I keep hearing Amazon doesn’t perform these analyses in the skeletal/linear “5W” way...great! Now show me what you actually do, then.

      0 replies 0 retweets 2 likes
    3. Jacob‏ @jhscott 19 Jul 2019
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      Replying to @fauxstackdev @allspaw and

      The question I would ask is can any of this be shared publicly? If not, what are the blockers?

      0 replies 0 retweets 0 likes
    4. Jacob‏ @jhscott 19 Jul 2019
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      Replying to @fauxstackdev @allspaw and

      hmmm @_msw_ is a VP right :-)? Any thoughts?

      1 reply 0 retweets 0 likes
    5. Colm MacCárthaigh‏ @colmmacc 19 Jul 2019
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      Replying to @jhscott @fauxstackdev and

      The answer to why Amazon does or doesn't anything is basically always "Will doing this benefit our customers more than other ways we could be spending the same effort?".

      2 replies 0 retweets 2 likes
    6. Jacob‏ @jhscott 19 Jul 2019
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      Replying to @colmmacc @fauxstackdev and

      my hypothesis would be that for many AWS customers, seeing how AWS runs "operational excellence" *including ground truth of incident postmortems* would be *incredibly valuable* and the effort... it doesn't involve any code, at least?

      1 reply 0 retweets 1 like
    7. Jacob‏ @jhscott 19 Jul 2019
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      Replying to @jhscott @colmmacc and

      I don't know what the opportunity cost in lawyer/tech writer/engineer supervision of "declassifying" a AWS full internal postmortem is...

      1 reply 0 retweets 0 likes
    8. Jacob‏ @jhscott 19 Jul 2019
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      Replying to @jhscott @colmmacc and

      in my time on AWS -- six years, at small startup and at Lyft -- I believe that the ability to learn from AWS operational excellence, robustness, resilience would have benefited me substantially more than dunno, improvements in CloudFormation...

      1 reply 0 retweets 0 likes
      Colm MacCárthaigh‏ @colmmacc 19 Jul 2019
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      Replying to @jhscott @fauxstackdev and

      We've been beginning to share more :) http://www.wooditwork.com/2017/11/29/aws-reinvent-2017-aws-runs-weekly-operations-meetings-ent346/ … https://lnkd.in/fxcuS6E https://anz-resources.awscloud.com/aws-summit-sydney-2019-operate/the-theory-and-practice-practice-practice-of-aws-operations-3 …

      10:26 AM - 19 Jul 2019
      • 7 Likes
      • rafael robledo Andrew Humphrey Andrey Satarin Cindy Sridharan Jordan Hamel Abby Fuller Jacob
      3 replies 0 retweets 7 likes
        1. New conversation
        2. Jacob‏ @jhscott 23 Jul 2019
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          Replying to @colmmacc @fauxstackdev and

          Not being able to watch these videos without giving marketing information is a bit annoying; I dug into source and found magic strings: https://embed.vidyard.com/share/YdcEdiPdds6CQntkeiZAeC … https://embed.vidyard.com/share/6upxJjy58auqAsYThuj8v6 … Would it be possible to ask whoever does summits to put all the videos on youtube?

          1 reply 0 retweets 0 likes
        3. Colm MacCárthaigh‏ @colmmacc 23 Jul 2019
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          Replying to @jhscott @fauxstackdev and

          Most of our summits, and re:Invent and re:Inforce, do go onto YouTube, but some of the local summits are experimenting with using the content for engagement. I'll pass on the feedback that you find it annoying though!

          0 replies 0 retweets 2 likes
        4. End of conversation
        1. New conversation
        2. Colm MacCárthaigh‏ @colmmacc 19 Jul 2019
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          Replying to @colmmacc @jhscott and

          I'm planning to talk in even more detail on how we did incident management and analysis, but I don't think we're going to get into a public example of an actual event. Our analyses are thorough and typically include many internal confidential systems and details.

          3 replies 0 retweets 0 likes
        3. Cindy Sridharan‏ @copyconstruct 25 Sep 2019
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          Replying to @colmmacc @jhscott and

          This one?https://www.facebook.com/atscaleevents/videos/2529106960654058/ …

          1 reply 0 retweets 5 likes
        4. 1 more reply
        1. Jacob‏ @jhscott 19 Jul 2019
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          Replying to @colmmacc @fauxstackdev and

          Thanks -- AWS events have like... ninety jillion talks, is there some tag or filter or good search query for surfacing more talks like these?

          0 replies 0 retweets 0 likes
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