Leveson’s books are great, but the pithy quote isn’t quite right in this context. Systems outages do have root causes, most of the time there are many (complex systems seldom fail from a single failure, because they are designed not to). But you can find root causes, and fixes!https://twitter.com/hillelogram/status/1079538184923611141 …
-
Show this thread
Replying to @MarcJBrooker
I dunno, I'm fairly convinced that root cause is always a failure of management. 
11:34 AM - 3 Jan 2019
0 replies
0 retweets
4 likes
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.