I have fond memories of sitting on the floor in this room at AWS ops meetings and learning all sorts of great lessons.https://twitter.com/tsaraf/status/1009617113705639936 …
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One thing I love about working at Amazon is the subtle ways “customer obsession” is worked out. It’s a different paradigm of thinking about operations and software development altogether—it’s not just a gimmick, or a customer service strategy.
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