What he said about linked accounts is true. I have multiple accounts I've collected due to circumstances and Apple considers them one.
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When developer discounts still existed on hardware, I ordered my Mac Pro off my .Mac ID and not my dev id and they still knew it was me.
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They provided warnings to the other account and not HIS account. Nice. Kind of left that out of your explanation Apple.
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So many better ways to handle this. Apple hurt their customers too. Apple could have given a temporary restoration until it was worked out.
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The whole "You have to write a blog post absolving us of wrong doing before we'll restore your account" is very mafia-ish.
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"Work with Apple to unlink the accounts"? What? That's just a state of mind. There is nothing formally continuing to link the accounts.
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I hope Apple PR feels embarrassed over this but I'm guessing their next move will be getting pissy about being recorded.
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Colin Cornaby