Hey @TeamYouTube , after updating the YouTube app on my phone 2 days ago, all videos are having noticeable (> 1 sec) audio desync issues. Not related to any specific video or channel. Environment: Moto X Play, Android 7.1.1, app version 13.25.56
-
-
Replying to @coldSherpa
That doesn't seem right. Try these steps: delete the app > restart your device > reinstall the app. Let us know if that fixes it.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
I can't delete it, only disable it or uninstall the updates since I don't know when (probably all updates since I got the phone). Would either work?
1 reply 0 retweets 0 likes -
Replying to @coldSherpa
Clearing the app cache should do the trick. Go to Settings -> Apps -> YouTube -> Clear cache. Let us know if that works!
1 reply 0 retweets 0 likes
That didn't work. I can tell that it's fine at the start of the vid, but then the video freezes and the audio keeps going, and after a few seconds the video resumes, but there's a delay between the video and the audio by then. Doesn't matter if I start the video halfway or reload
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.