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cnnbrk's profile
CNN Breaking News
CNN Breaking News
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@cnnbrk

Breaking news from CNN Digital. Now 54M strong. Check @cnn for all things CNN, breaking and more. Download the app for custom alerts: http://cnn.it/Apps 

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    CNN Breaking News‏Verified account @cnnbrk 22 Apr 2017

    American Airlines apologizes after video surfaced of crying mom and confrontation between an employee and passenger http://cnn.it/2ox0VZT pic.twitter.com/9e5E0Ipzvx

    8:19 AM - 22 Apr 2017
    • 692 Retweets
    • 953 Likes
    • Magic Dressup 422172 عمر عمر lorena asencio Abdelsalam johnfidel Lucy M Hull Yassin Mikoba bongani
    248 replies 692 retweets 953 likes
      1. New conversation
      2. squeed  🌊‏ @ksqueed 22 Apr 2017
        Replying to @cnnbrk

        if they apologized for every time 1 of their employees was an asshole to me they'd have to hire a full time apologizer.

        3 replies 7 retweets 71 likes
      3. Karl Sexton‏ @tryconsiderthis 22 Apr 2017
        Replying to @ksqueed @cnnbrk

        Then, Squeed, they should..at each gate. Hire better. Train better. Caring customer service is doable. We should demand it #AmericanAirlines

        1 reply 1 retweet 35 likes
      4. squeed  🌊‏ @ksqueed 22 Apr 2017
        Replying to @tryconsiderthis @cnnbrk

        AMEN but if u resist 2 much n th airport th chance of gettng arrestd is always ther.They know it & thus remain smug

        1 reply 2 retweets 11 likes
      5. Karl Sexton‏ @tryconsiderthis 22 Apr 2017
        Replying to @ksqueed @cnnbrk

        Too right. So take down facts -names, pics, witnesses- and call airline. If they do not address, post with #NotFriendlySkies with airline @

        1 reply 1 retweet 15 likes
      6. squeed  🌊‏ @ksqueed 22 Apr 2017
        Replying to @tryconsiderthis @cnnbrk

        sound advice, thanks Karl

        0 replies 1 retweet 9 likes
      7. End of conversation
      1. New conversation
      2. marlené‏ @Septembers_Song 22 Apr 2017
        Replying to @cnnbrk

        The crying mom… Bordered on ridiculous…

        7 replies 0 retweets 22 likes
      3. Maria C Mesa‏ @CMariacmesa 22 Apr 2017
        Replying to @Septembers_Song @cnnbrk

        Agree. What an act!

        3 replies 1 retweet 7 likes
      4. Tara‏ @taramoore1234 22 Apr 2017
        Replying to @CMariacmesa @cnnbrk

        Have you all thought maybe, just MAYBE, she was overwhelmed? Having 2 young kids is stressful and flying with them even more so- compassion?

        1 reply 4 retweets 51 likes
      5. RERNY99‏ @rerny99 22 Apr 2017
        Replying to @taramoore1234 @CMariacmesa @cnnbrk

        Hit her with a stroller with 2 babies in tow yea just maybe that would do it people just don't care anymore

        0 replies 1 retweet 20 likes
      6. End of conversation
      1. New conversation
      2. Andrew‏ @amar71168 22 Apr 2017
        Replying to @cnnbrk

        These flight crews and gate agents have WAY to much authority on the ground

        2 replies 1 retweet 20 likes
      3. Tweet unavailable
      4. Andrew‏ @amar71168 22 Apr 2017
        Replying to @bryan_rothwell @cnnbrk

        We dont know the whole story But certainly not let passengers do what they want. At the same time airlines need to be more customer friendly

        2 replies 1 retweet 12 likes
      5. Tweet unavailable
      6. Andrew‏ @amar71168 22 Apr 2017
        Replying to @bryan_rothwell @cnnbrk

        I used to work for Continental and I've heard some horror stories about passengers

        1 reply 1 retweet 3 likes
      7. 1 more reply
      1. New conversation
      2. Caelan Ho‏ @caelan_ho 22 Apr 2017
        Replying to @cnnbrk

        At least they feel remorseful about it. United didn't even give two shits.

        2 replies 1 retweet 36 likes
      3. mags uk‏ @mags1310 22 Apr 2017
        Replying to @caelan_ho @cnnbrk

        ...but I bet that American Airlines wouldn't have apologised so quickly if the horror incident with United had never happened.

        0 replies 1 retweet 30 likes
      4. End of conversation
      1. New conversation
      2. Dutchgirl‏ @dutchgirlusa 22 Apr 2017
        Replying to @cnnbrk

        The passenger who stood up for that mother and child is a HERO!!

        4 replies 3 retweets 47 likes
      3. 1 more reply
      1. New conversation
      2. liam‏ @Tennessean_Liam 22 Apr 2017
        Replying to @cnnbrk

        When I had a toddler on a flight the Stroller was handed over at entry to plane handed back when exiting, what's the big deal? No problems.

        1 reply 0 retweets 16 likes
      3. Tweet unavailable
      4. liam‏ @Tennessean_Liam 22 Apr 2017
        Replying to @PatM_Blu @thor_sun and

        So two strollers? Or one big stroller....leave it at the door sit down get it on the way out. Attendant was defo wrong though but still cmon

        1 reply 0 retweets 4 likes
      5. Tweet unavailable
      6. coaltrain1259‏ @coaltrain1259 22 Apr 2017
        Replying to @PatM_Blu @thor_sun and

        Took me 30seconds to find AA policy on strollers. Seriously, follow the rules. No issues.

        2 replies 0 retweets 3 likes
      7. 1 more reply

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