His past is soooo irrelevant in this case. When I read what it was I rolled my eyes so hard a kitten died.
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At first I was expecting it to be that he was on a "no-fly list" or something like that.
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Exactly! That would have explained the harsh treatment...
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CEO doubled down today & lawyers-media published "troubled past" stories. Not helping.
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You don't have airport security drag a man off the plane because he refuses to give up his seat due to your lack of planning.
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On the other hand, I doubt that United will ever do this again. So, when they have a seat sale next week, it might be safe...maybe.
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Probably because they will be so UNDER booked!
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Fire the entire chain of command at ord that allowed this to happen and fire the ceo for being so unbelievably stupid in his statements.
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Disgraceful, then they try to blame the passenger!
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