BTW @intel, I assume you already know that your customer support page is mostly non-functional? I have hit dozens of errors on just one RMA.pic.twitter.com/8YR8VgQPBY
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Have you folks recently walked through your own RMA process _exactly_ like an end-user has to? You really should, if you haven't.
There's tons of obviously broken stuff you could fix without a lot of work. Right now the experience seems super broken and janky.
Your feedback is always appreciated. RMAs are controlled by internal software; you can check coverage in the link described before
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