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cmuratori's profile
Casey Muratori
Casey Muratori
Casey Muratori
@cmuratori

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Casey Muratori

@cmuratori

I'm worried that the baby thinks people can't change.

Seattle
caseymuratori.com
Joined March 2009

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    1. Casey Muratori‏ @cmuratori Jul 9
      Replying to @rygorous

      I like how I was condescended to many times in the github thread, over and over, but when I eventually stopped being polite, I am the one who is blamed. It's pretty great.

      4 replies 1 retweet 35 likes
    2. Karm Michal Babacek‏ @_karm Jul 9
      Replying to @cmuratori @rygorous

      I don't think this is about blaming anyone. It's just that the way it was handled is not the shortest path to coax the terminal team (or the 1 actual coder there) to prioritize it. The gap was an actual abys (talks abou PhD). Bridging it takes time, Twitter is not the tool.

      1 reply 0 retweets 0 likes
    3. Casey Muratori‏ @cmuratori Jul 9
      Replying to @_karm @rygorous

      Well separately I would also like it to be acknowledged that this was a customer bug report? I am the one who has paid a lifetime of $200/machine licenses for Windows, and I filed a bug report with a complete benchmark repro case.

      2 replies 0 retweets 12 likes
    4. Casey Muratori‏ @cmuratori Jul 9
      Replying to @cmuratori @_karm @rygorous

      Why the onus is placed on me to manage the team's emotional state, to be diplomatic, or whatever else is projected on me, is even more frustrating. This was Microsoft _responding to a customer_. It is not like I am on their team, at their company, or am supposed to be friends.

      2 replies 1 retweet 18 likes
    5. Paschalis‏ @pasculator Jul 10
      Replying to @cmuratori @_karm

      I don't think anyone in this thread is saying that you are on the "wrong side" either on the technical level or in the github thread. It's just, if your endgame is to raise awareness for software quality, you do a disservice to yourself by exploding even if you have reason to.

      1 reply 0 retweets 0 likes
    6. Paschalis‏ @pasculator Jul 10
      Replying to @pasculator @cmuratori @_karm

      If you want to extend your reach you recognize that even programmers are emotion driven machines and "managing emotions" is sadly part of it. It is also perfectly legitimate if you don't want to deal with this. I am not sure I would in your place.

      2 replies 0 retweets 0 likes
    7. Casey Muratori‏ @cmuratori Jul 10
      Replying to @pasculator @_karm

      My endgame is that I don't want to be involved in any of this anymore, ever. I found this entire experience disgusting.

      1 reply 0 retweets 6 likes
    8. Casey Muratori‏ @cmuratori Jul 10
      Replying to @cmuratori @pasculator @_karm

      There are literally entire divisions at Microsoft who are being paid collectively tens of millions of dollars to manage their employees' emotional state. They have managers. They have HR. They have corporate training.

      1 reply 0 retweets 7 likes
    9. Casey Muratori‏ @cmuratori Jul 10
      Replying to @cmuratori @pasculator @_karm

      If literally they cannot themselves teach their developers to reply to a bug report with "thanks, we'll look into this" and not reply until they know what they're talking about, or "sorry, that's not a priority item for us" and close it, then I don't know what to say.

      2 replies 0 retweets 5 likes
    10. Casey Muratori‏ @cmuratori Jul 10
      Replying to @cmuratori @pasculator @_karm

      Like just take a few minutes of your giant corporate training to say, "hey, when a customer files a bug report, don't try to delegitimize it by 'explaining' why it's not a valid report, or their opinions are wrong. Just accept the bug report, take action, and move on."

      1 reply 0 retweets 8 likes
      Casey Muratori‏ @cmuratori Jul 10
      Replying to @cmuratori @pasculator @_karm

      That's all that had to happen here. I post termbench, they say "thanks we'll work on the performance" or "no thanks, this is not a priority". Done. That's it.

      10:41 AM - 10 Jul 2021
      • 7 Likes
      • Robert Kempinski Rudra Nil Basu Dmitrii Karm Michal Babacek Ivan Braidi
      1 reply 0 retweets 7 likes
        1. New conversation
        2. Paschalis‏ @pasculator Jul 10
          Replying to @cmuratori @_karm

          I agree with everything you say, I personally like your videos incl. the angry rants. But I can picture people not involved on either "side" who might benefit from handmadehero or Star Code Galaxy being turned off by your reaction to this thing regardless of how justified it is.

          1 reply 0 retweets 0 likes
        3. Casey Muratori‏ @cmuratori Jul 10
          Replying to @pasculator @_karm

          I would be delighted if they then didn't watch them.

          0 replies 0 retweets 5 likes
        4. End of conversation

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