CMSWire.com

@cmswire

The leading publication covering digital customer experience, VoC, digital workplace and employee experience. Our conferences:

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Joined December 2007

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  1. 7 hours ago
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  2. 8 hours ago

    Defining a Good – Dare I Say Great? – Digital Employee Experience

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  3. 9 hours ago

    Optimizing Your Company Culture for Today's Modern Workers

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  4. 10 hours ago

    Why Did Gartner Kill the Web Content Management Magic Quadrant?

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  5. 10 hours ago
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  6. 11 hours ago

    Do we need the word “omnichannel” on the front of a content system intended for enterprise use? 

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  7. 11 hours ago

    What You Need to Know About Google BERT and the Top Stories Carousel

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  8. 12 hours ago

    How Can We Better Integrate Learning Into the Digital Workplace?

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  9. 13 hours ago

    Google Privacy Sandbox: Say Goodbye to Third-Party Cookies in Chrome

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  10. 13 hours ago

    People with a high digital IQ have the ability to discern, distinguish, evaluate and identify information quality, especially given the current volume of content available. 

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  11. 15 hours ago

    Organizations that deployed AI technology specific to digitizing, automating, and optimizing document workflows reported reducing costs by over 35%. 

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  12. 15 hours ago

    An important first step according to multiple CIOs is to create a governance program that establishes place owners, stewards and custodian rules. 

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  13. 16 hours ago

    The embrace of digitalization and the ever-broadening availability of interaction-altering solutions has led many B2B sellers to over-pivot on digital self-service experiences. 

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  14. 17 hours ago

    As an open source solution, Mattermost uniquely appeals to the market segment that prefers open source software over proprietary solutions. 

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  15. 18 hours ago

    Brands should not need a designated day to remember the importance of respecting customers’ rights when it comes to collecting and managing their private data. 

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  16. 19 hours ago

    Does Customer Experience Make a Difference When There's Little Competition?

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  17. 20 hours ago

    Because this data can be used to identify the people who provide it, an organization must frequently take action to ensure it is not misused in a way that could embarrass, endanger or compromise the customers.

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  18. 20 hours ago

    It is estimated that there are currently three trillion trees on the planet. To print a zettabyte of data would thus require almost seven times the number of trees that currently exist to be cut down and turned into paper.

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  19. 21 hours ago

    For well over a decade, Google has been the defined authority that most of us refer to for information, websites and data in general.

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  20. Feb 1

    To print a zettabyte of data would thus require almost seven times the number of trees that currently exist to be cut down and turned into paper.

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