Artem

@clartem

Hello! 👋🏼 I usually tweet/retweet about public sector, user and customer experience, service design, ethical design, words, language and hand lettering. ✏️✍🏼

Örebro, Sverige
Joined February 2009

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  1. Pinned Tweet
    May 11

    “Good user experience design works in collaboration with customers. It always engages with and learns from the user.”

    null
  2. 17 hours ago
    Replying to

    3. In this example, as soon as I’ve entered the *entire* number in the “wrong” format, the website automagically changed it for me. 👍🏼

  3. 18 hours ago
    Replying to

    2. When I get an error message, I take a screenshot, to add to my collection.

  4. 18 hours ago

    1. Every time I am expected to fill in my Swedish civic registration number on a website in a specific format, I deliberately use another.

  5. Retweeted
    Jun 9
    Replying to

    People will learn whatever they need to if given the chance, as long as they ultimately get to work on something that inspires them.

  6. Retweeted
    Jun 9

    Secret tip for tech folks: When you stop asking people to prove themselves & instead ask what they care about, there is no "talent shortage"

  7. Jun 9

    Thought, empathy and inclusion behind great products don’t happen by accident, but rather by .

  8. Retweeted
    Jun 8

    "Why is this page on the site?" mentions the gov.uk approach to validating a page's existence: simply ask Why?

  9. Jun 7

    “The biggest digital transformation challenge is people, not technology.”

    null
  10. Jun 7

    Has your Wednesday been slow? Here, cool off this lion with a fan or play with teh kitteh. (via )

  11. Jun 7

    Things 3 by is probably the best software purchase I’ve ever made. Works like a charm. Only thing I’m missing is task sharing.

  12. Jun 6

    Who is your favourite hero? 💥🤛🏼 (Thread ⬇️)

  13. Jun 6

    Another thought I've had: if the tweet someone's quoted and commented “This” or “Thread” is so good, why not quote/retweet the original?

  14. Retweeted
    Jun 5

    "Customers perform a job in a particular situation of context with more or less constraints." -

  15. Jun 5
  16. Jun 4

    There is no perfect tool to get you to complete your task except the one at your disposal.

  17. Retweeted
    Jun 3

    i'm curious to know: if you have a disability, what's the hardest thing about browsing the web? rt for visibility, please and thanks!

  18. Retweeted
    May 31
  19. Retweeted
    Jun 1
    Replying to and

    "I never say 'design thinking' in my org. I say 'strategic thinking'. Keeps things simple, doesn't confuse people." –

  20. May 31
    Replying to

    All you need is covfefe

  21. May 31

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