One stat that sticks with me from this convo: the value of a single Salesforce customer ($ individual customers spend on Salesforce product) has grown 15% / year since IPO...bonkershttps://twitter.com/patrick_oshag/status/1222144109437124608 …
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Haven’t listen yet and excited to due so. Those SF guys are sneaky, always up selling add-on’s and each new feature (acquisition) is extra, plus pricing is illusive. It’s super hard for mid to large enterprises to migrate off as well.