That's definitely odd. Just to confirm are you signed in to the right account? Also, did you try using another device to see if that makes a difference. Keep us posted.
@TeamYouTube I’m part of a family group youtube premium and i cannot access my youtube premium ad free. Talked to care twice and nobody could help me. Very bad customer service !!!
-
-
-
Yes, i did both of them. I’m trying since 4 days and haven’t gotten any help with this issue from support. Dontypu have better tools to determine if i have access or not instead of me going through this hassle. Such a bad service
- 3 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.