As @HHHElections tweeted new research abt poll workers (http://editions.lib.umn.edu/electionacadem …) thought we’d post our PW work: https://civicdesign.org/projects/pollworkers-security/ …
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There were 4 broad classes of attitudes among the poll workers we met, from a shallower to deeper sense of ownership of the polling place.
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Attitudes came from: pers history, election culture, how long voting equip had been in use...
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… who mgd team, local policies, leadership, & changes in laws.
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Goldilocks problem: balancing training & paperwork for poll workers. 200 to 400-pg manuals are common, & dozens of forms.
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Elections admin is optimized for opening the polls. Closing is hard and stressful.
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Reconciling all of the pieces was by far the biggest challenge.
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Best practices: -short checklists -work in pairs -diff stations thru the day -mini reconciliations thru the day -use greeters as gatekeepers
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Best practices: -empower thru training & trust -guiding principles anchor decisions -strong leads help -checklists help catch errors early
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Want to make a difference in how elections work? Sign up to be a poll worker!
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Also, THANK YOU to
@HHHElections & many others for helping with research, & fantastic election officials who let us into precincts on ED!
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