Center for Civic Design

2/ Address one group of readers at a time. Don’t include poll worker material with content for staff or administrators at election central.

3/ Focus on poll workers’ tasks. Organize procedures in the order poll workers must do them. Start each major task on a new page.

4/ Describe tasks, not equipment. Use headings that describe the tasks the poll workers do, rather than identifying systems or equipment.

5/ Write directly to readers. Use familiar, common words. Use gender-neutral language. Use “you” when writing to poll workers.

6/ Put steps in the order in which they must be completed. Use numbers for steps. Use bullets for lists that are not step-by-step procedures

7/ Put warnings before — not after consequences.

8/ Put information in a step in the order needed.

9/ Use graphics to illustrate actions. Keep graphics simple — show only what is necessary. Identify items and actions on graphics.