1/ National Voter Registration Day is coming up on Sept 23. Seems like a good time to have a tweet storm about forms design.
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6/ Make the layout neat and tidy. Forms that look well-organized are easier to fill in, and give users more confidence.
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7/ Make the space for the answer fit the format. Make fields big enough to fit the expected answer.
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8/ Make legal text easier to read. Simplify when you can. Break the clauses in declarations and affidavits into separate bullets.
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9/ Make signature fields stand out. Using an X to mark the location for a signature helps people get it right.
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10/ Put instructions and error messages where they will be noticed. Put instructions, hints, and warnings before the field, not after.
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11/ Tell users what to do with the form when they are done. Put it at the end of the form, where users will see it when they are finished.
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12/ Watch people filling in the form. Do usability testing to see if users can provide all the information needed without help.
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13/ Go to Vol. 03 for help with usability testing. 14/ Register to vote! /fin
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