"most notably that design could save agencies time and money, and improve their efficacy and performance." @civicdesign @usds @cfpb @18Fhttps://twitter.com/joyclee/status/838924780053082118 …
Replying to @anthromarc
Yes. It's the time spent understanding the work and the people that really pays off. @USDS @CFPB @18F
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