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At CCD, we work with best states to improve best practices. And we work with other states to bring them up towards that standard. This year, we have seen big steps forward, including a dozen or more states that redesigned envelopes and other forms/info.
There is still a lot of work to be done. It helps to remember that a sprint for an elections office is a year, not a month. Cheer on the progress. Point out the room for improvement constructively.
I am particularly proud of the work on http://healthyvoting.org
We worked hard with a team of legal experts and @oxidedesign to percent voting options clearly concisely and accurately, with a presentation that doesn't distract or discourage.
Take a look at the Virginia envelopes. Solving requirements for rules and USPS....and voters. https://www.elections.virginia.gov/media/formswarehouse/absentee-voting/ballots/AB-Return-Envelope-w-specs-8-2020.pdf … VA-VBM-Envelope-B-with-Specs-7-2020.pdf
That’s all great work and there is a lot of great work. Thank you for it! But the paths are not yet paved for widespread, systematic UX work. If one person with low literacy or low vision doesn’t sign the outside of an envelope and their vote isn’t counted then we can do better.
Agree. I thought I was being constructive when I pointed out all of the positive things about the instructions and the fact that the ballot was very recognizable in the mail.
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