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civicdesign's profile
Center for Civic Design
Center for Civic Design
Center for Civic Design
@civicdesign

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Center for Civic Design

@civicdesign

Center for Civic Design ~ Democracy is a design problem ~ Civic design researchers and designers. Creators of the Field Guides To Ensuring Voter Intent

USA
civicdesign.org
Joined January 2009

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    1. Kathryn Peters‏ @katyetc May 8

      Out of 50 state election websites, only one met recommended readability standards for its information on military + overseas voting. One state couldn't be tested because its information consisted of a series of links: https://www.fvap.gov/uploads/FVAP/Reports/Assessing-State-UOCAVA-Web-Pages-FINAL.pdf …

      1 reply 0 retweets 1 like
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    2. Kathryn Peters‏ @katyetc May 8

      Usability is *critical* to building trust with voters, and though official state sites are constantly improving (I'm thinking of one that I used to describe as "hosted PDFs, lavender, and sadness" that's now much more usable), it's still not what voters most need.

      1 reply 0 retweets 1 like
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    3. Kathryn Peters‏ @katyetc May 8

      One early dive into this was Pew's 2008 Being Online Is Not Enough, which rated the average usability score of state websites at a 58 (on a scale of 100).https://www.pewtrusts.org/en/research-and-analysis/reports/2008/10/16/being-online-is-not-enough-state-elections-web-sites …

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    4. Kathryn Peters‏ @katyetc May 8

      The @civicdesign folks reviewed local election websites in 2011 and 2012 and catalogued how election-specific jargon frustrated many voters' attempts to find what they were looking for: https://civicdesign.org/wp-content/uploads/2015/07/HCII2013_V12_LNCS8015_978-3-642-39252-8-Harrell.pdf …

      2 replies 1 retweet 1 like
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    5. Center for Civic Design‏ @civicdesign May 9
      Replying to @katyetc

      The website template on http://ElectionTools.org  is designed to answer voter's questions from the home page. Use the whole template, or let it inspire the organization of your site. @helloCTCL

      1 reply 1 retweet 1 like
      Center for Civic Design‏ @civicdesign May 9
      Replying to @civicdesign @katyetc @HelloCTCL

      Is your local or state website trustworthy? Because when it's not easy to use, people may think you are hiding information. Or don't care about voters. https://civicdesign.org/using-your-website-to-fight-misinformation/ …

      5:23 AM - 9 May 2020
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