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Maybe you were at #ESRA2019. Maybe you saw that interesting paper about how poll workers determine who is eligible to vote.
We’ve learned some good stuff about how poll workers think about elections: https://civicdesign.org/projects/pollworkers-security/ …
We turned some of what we know about plain language and how poll workers do their jobs into 10 times for writing effective procedures. Get the Field Guide! https://civicdesign.org/fieldguides/effective-poll-worker-materials/ …
And we have beautiful templates for role-based, task-oriented job aids and checklists for poll workers. (Download them for free.) https://civicdesign.org/projects/vote-center/ …
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