If you work in government, you know nothing happens without a form. If you think of a form as a conversation, you might make different decisions. https://civicdesign.org/a-form-is-a-conversation/ …
Interesting! Can you point us to an exemplar implementation or two?
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I made this (imperfect) explanation of RCV using typeform: http://mainerankedchoice.vote/resources/see-how-results-are-counted/ … And also see this: https://www.typeform.com/blog/inspiration/how-victoriaville-used-typeform-to-eliminate-paper-forms/ … One thing I think to its benefit: it's conversational WITHOUT facebook or messenger. Some drawback but overall: Less clutter, more trust.
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