It’s #FieldGuideFriday! If you work in elections, you’re probably designing, revising, or redesigning forms getting ready for November. So why don’t we talk about some best practices for forms design?
Show this thread
-
2/ Make sure voters understand the questions. Use simple, active, easily understood words for field labels. Write field labels so they don’t confuse people who are reading quickly, or who don’t read well.
Show this thread
3/ Make it possible to answer every question. Give people a way to answer every question. They worry about leaving answers blank – even when it would be OK to do so. THIS IS REALLY IMPORTANT.
-
-
4/ Make the layout neat and tidy. Forms that look well-organized are easier to fill in, and give voters more confidence. Line things up with consistent spacing and margins. Make the form easy to use with large enough text and good contrast.
Show this thread -
5/ Make the space for the answer fit the format. Make fields big enough to fit the expected answer. Use an appropriate format for fields showing the type of answer needed. Online, use checkboxes instead of dropdowns when possible.
Show this thread -
6/ Simplify when you can. Break the clauses in declarations and affidavits into separate bullets.
Show this thread -
7/ Make signature fields stand out. Using an X to mark the location for a signature helps people get it right.
Show this thread -
8/ Put instructions and error messages where they will be noticed. Start with anything the voter needs to do to prepare. Put instructions, hints, and warnings before the field, not after. Online, list errors at the top of the page, and highlight the location in the form.
Show this thread -
9/ Tell voters what to do with the form when they are done. Put the information at the end of the form, where voters will see it when they are finished filling in their information.
Show this thread -
10/ Watch people filling in the form. Usability testing for forms includes watching to see if voters can provide all the information needed without help. Make sure voters can: -Understand the questions -Read the form easily -Fill in the form without mistakes
Show this thread -
11/ That’s it! Now you have some guidelines for making great forms and surveys. Get this
#FieldGuide and all of its companions here: https://civicdesign.org/fieldguides/ Happy weekend, people!Show this thread
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.