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chrisvanderveen's profile
Chris Vanderveen
Chris Vanderveen
Chris Vanderveen
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@chrisvanderveen

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Chris VanderveenVerified account

@chrisvanderveen

Runner-up St. Louis Elementary 50-yard dash in '87 | Medical billing/journalism/anonymous-account critic | Special Projects Director 9news | showusyourbills guy

Denver
Joined February 2009

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    1. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

      THREAD Wanna walk you through this story @jennifermeckles and I worked on yesterday. It involves a really nice guy by the name of Michael. He's in his 70s. Eligible for the vaccine in Colorado. He actually got an appointment for a shot... There was just one problem...pic.twitter.com/geDQTCjOEc

      82 replies 1,005 retweets 2,069 likes
      Show this thread
      Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

      That appointment was abruptly canceled when a billing person with the medical provider learned he owed $243.85 for a previous and unrelated appointment. He is a cancer patient. He needs this shot. Instead, he got this email from a Boulder Medical Center patient account reppic.twitter.com/Uvl3khaWXL

      10:53 AM - 5 Feb 2021
      • 432 Retweets
      • 1,339 Likes
      • Denis Lara Maria Chavez Mooni Bad Art Eb moe.french Pass the ERA! Dr. Daniel Lee 💯 🌹 Luke Boxall Benjo
      40 replies 432 retweets 1,339 likes
        1. New conversation
        2. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          Michael was miffed. So was his partner. She contacted us to see if this was right. In essence, she thought, a medical provider was holding a vaccine in the middle of a pandemic as ransom... Sure did seem that way. So we headed up to Longmont for an interview.pic.twitter.com/Ub9JFELt7U

          13 replies 179 retweets 1,156 likes
          Show this thread
        3. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          As Jennifer Meckles interviewed the couple, I contacted both @GovofCO as Boulder Medical Center for comment. Also contacted @COHealthAccess for comment... it agreed... this was wrong. Eventually the CEO of Boulder Medical Center contacted me.

          5 replies 116 retweets 987 likes
          Show this thread
        4. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          That CEO told me he would fix this. And he did. By yesterday evening, he had called Michael to apologize and say there had been an error in the way the billing dept communicated this to Michael. And guess what... today Michael received his first dose of the vaccine.

          21 replies 145 retweets 1,891 likes
          Show this thread
        5. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          Problem solved, right? Sort of. Having worked on medical billing issues for MANY, MANY years, I've settled on a simple idea that ideally isn't too controversial... It shouldn't take a patient to contact @9news for a provider to budge! Yet, here we are again

          10 replies 243 retweets 2,641 likes
          Show this thread
        6. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          over the years, we have erased hundreds of thousands of dollars of debt for people. i've had long conversations with medical providers all over the state. talked to more than a hundred patients. I love the fact that our voice can get providers to do the right thing... BUT

          3 replies 102 retweets 1,279 likes
          Show this thread
        7. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          I hate the fact that patients far too often feel like we're their last hope for resolution. This is just a long-winded way of saying, I wish the system worked better than it does.

          11 replies 114 retweets 1,509 likes
          Show this thread
        8. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          Anyhoo... here's last night's story... thttps://www.9news.com/article/news/health/coronavirus/vaccine/medical-debt-is-not-a-vaccine-barrier/73-aec75a0d-90e2-48d9-9a63-242e8869baa1

          8 replies 94 retweets 722 likes
          Show this thread
        9. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          We got a nice email from Michael and his partner this morning... it read, in part: We couldn't have done this without you all. I am still wondering if all the other people who were "red flagged"... You have our deepest gratitude. Sincerely, Elizabeth and Michael

          4 replies 71 retweets 1,112 likes
          Show this thread
        10. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          Bottom line... If someone gives you some reason why they can't give you a vaccine in the middle of a pandemic, assuming you're eligible, fight it. no matter what. it should cost you NOTHING Every person who gets this gets us one person closer to ending it. -- fin

          17 replies 289 retweets 1,762 likes
          Show this thread
        11. Chris Vanderveen‏Verified account @chrisvanderveen 5 Feb 2021

          ONE MORE just got this pic from Michael Love to see thispic.twitter.com/iuFBtrj1dl

          54 replies 100 retweets 2,649 likes
          Show this thread
        12. End of conversation

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