This is Hawaii. Don’t assume they won’t understand that human error happens. Most folks will feel bad for the person who made the mistake.
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I actually agree re: the person who made the mistake — assuming there wasn't some significant negligence or worse involved. However, the person in charge of the system that allowed it? I imagine there will be a price to pay.
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True enough. We’ll see.
End of conversation
New conversation -
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The bigger story is someone taking responsibility.
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