If you don't read the news, you should never, ever be a social media manager. You need to know what the hell is going on around you.
@pwthornton @erinscafe Just had this conversation with @RTMcNeely. Exactly.
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@chrisgeidner it's unreal. Aside from living under a rock, their social media person didn't even click on the trending topic? Wtf.Thanks. Twitter will use this to make your timeline better. UndoUndo
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