During this time, remember, if I was like a large portion of their students, I could have officially turned in my resignation for my full time job, and started living off of savings id stored up specifically for this nine month educational expedition
For startups, ‘overwhelming demand’ is a good problem to have, and the solution is to scale up operations and product volume In higher ed, ‘overwhelming demand’ looks like 40,000 apps to Harvard, and the solution is actually to maintain the same class size/product volume
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We got more than double that in the past few months, which we weren’t planning on. Our admissions ticket response time is now a couple hours but for a while it was a week.
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I’m curious if there are Lambda-analogous case studies in higher ed admissions—where an institution responded to a viral/exponential increase in demand with rapid institutional expansion
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i.e. lower admit rates, higher rankings/prestige, more big $$$ donations next year
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