hey @TeamYouTube can you fix the subbox for my latest video that none of my subs saw?
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Replying to @chibiin
Thanks for reaching out. Just to clarify, did your subscribers not get notified about your latest video or did they not see the video in their subs feed? Let us know.
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Replying to @TeamYouTube
no notification, video not in subbox, analitics say not even 10% of them watched it so I suspect lots of they didnt have it at all
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Replying to @chibiin
Thanks for the info. Could you ask your subs if this is happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info.
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Replying to @TeamYouTube
my video didnt pop up in anybodys suboxes or anything, more than 90% of my subs didnt know I uploaded, what am I supposed to do?
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Replying to @chibiin
Just to confirm, have you selected 'Publish to Subscriptions feed and notify subscribers' option before you upload the video? Let us know so we can look into it further.
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Replying to @TeamYouTube
tried to see, it's def' checked by default on my end, so it was checked when I uploadedpic.twitter.com/i0YnjDkdu7
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Replying to @chibiin
Thanks for the screenshot. Mind following us so we can discuss the next step over DM? Let us know once you have.
1 reply 0 retweets 1 like
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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