I managed the floor @kinkhao tonight, at 8.30pm I answered the phone, someone called to ask about their delivery order that was placed 45 minutes ago. Perplexed, I told him we didn’t do delivery, not even take-out. He said what were you doing on @seamless then?
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I told him we’ve never been on it, not in our entirely lifetime as
@kinkhao. He sounded really confused, so we said goodbye and I hung up the phone. Then I got a little curious, so I went into the office and googled “kin khao delivery”, and guess what came up..pic.twitter.com/cptMoYtoZu
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Someone uses the name of my restaurant, our location to impersonate
@kinkhao and take orders on@seamless. The listing was not just on@Seamless, but also on@Grubhub and....pic.twitter.com/6FuogHSKHR
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Are you sure GrubHub isn't calling and making take-out orders on people's behalf? In the beginning of online food delivery, that's how it worked.
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We don’t do take out. We don’t make any of the stuff they’re selling, purportedly from us!
- Još 1 odgovor
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Sorry about your business! I’m definitely gonna right this all the way! I’m not rolling over and letting them do this to me!
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It’s not a fraudulent listing or impersonation. It’s done by the delivery companies themselves, and they do not care how it impacts restaurants or customers:https://www.inquirer.com/food/grubhub-doordash-caviar-restaurant-delivery-war-philadelphia-20200123.html …
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If you’re using the same name as a popular restaurant and copying its menu, you are impersonating the restaurant. And if a reasonable person calls you thinking it’s the popular restaurant, you’re acting fraudulently.
- Još 3 druga odgovora
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I would love to know more and want to help tell your story - Dm?
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Hi
@om, I just followed you. Feel free to dm.
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