Was reading about ServiceNow in Play Bigger... Such an inspiration, it's an admirable realisation.
At $1B of revenue: ServiceNow: 3k customers/ $335k revenue per customer Salesforce: 55k customers/ $19k revenue per customer Atlassian: 152k customers/ $8k revenue per customer There are multiple paths to building a large enterprise software business.
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Incredible team at ServiceNow. Frank Slootman is one of the best ever.https://twitter.com/chetanp/status/1181611796395806721?s=20 …
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$Veev guiding for 1.06bn for CY 2019 / FY2020 and has 775 customers today = ~$1.37m / customer -
Agree, vertical enterprise software companies can have that dynamic. Another example is Guidewire, which had 103 customers at IPO.https://twitter.com/chetanp/status/1190295513972625409?s=20 …
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This blogpost from
@chrija was super helpful in helping me understand this. http://christophjanz.blogspot.com/2014/10/five-ways-to-build-100-million-business.html?m=1 … -
I agree, great post from
@chrija!
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Part of our success at ServiceNow was to recognize the customer demographic we wanted to focus our attention - at $100m we got religion that while we love all customers not all are equal. Small clients have higher churn but huge deals take time!
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Thank you for sharing!
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That pricing power of ServiceNow...
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Definitely a very impressive company and team at ServiceNow.
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