To those in the path of Hurricane Ida, stay safe. If the hurricane impacts you, please call us at 1-800-254-7713 or DM about your Chase account.
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We are the official customer service team for Chase Bank US! We are here to help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET. For Chase UK, tweet
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Wondering when you’ll see the first advance Child Tax Credit payment in your account? Most electronic deposits will be available by the end of the day on July 15. You can check on the Chase Mobile® app and chase.com. Visit chase.com/CTC for more info.
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Get notified when a deposit posts to your account by setting up deposit alerts using the Chase Mobile® app or chase.com. Sign into your account and choose “Profile & settings,” then “Alerts.” Visit our site for more details: chase.com/personal/mobil
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Wondering when you’ll see the latest federal stimulus payment in your Chase account? Most electronic deposits will be in the account—and available to spend—as soon as Wednesday, March 17. In the meantime, visit chase.com/stimulus and stay up to date with our thread. 👇
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A lot’s changed since we started helping our customers on social media; but, one thing that hasn't is our commitment to help whenever we can. Thank you for being the best part of Chase!
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Preparing for difficult weather? We’re here to help and monitoring the latest snowstorm in the Northeast. To check the status of the closest branch near you, visit our Branch Locator: chase.com/branch
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We’re monitoring the season’s first big snowstorm in the Northeast. To check the status of the closest branch near you, visit our Branch Locator: chase.com/branch
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We would like to help however we can. In order for us to continue, we need you to please DM the information previously requested. ^JC
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We appreciate the feedback and suggestion. We have shared this internally for review. ^SQ
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On this day in 2012:
☑️ Gas cost $3.52/gallon
☑️ Printed pants were making a statement
☑️ 4G was being rolled out nationwide
☑️ We sent our very first tweet
The years fly by and the times may change — but we're still here to help, one tweet at a time.
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Replying to
Hello! It appears that we are unable to respond to your DM since you are not following us on Twitter. Please follow us, so that we can reply and assist you via DM. ^JP
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Florida, we’ve kept as many branches open as possible today, especially those located outside Dorian’s path. To find a Chase ATM or branch near you., visit locator.chase.com.
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Getting ready for difficult weather? We're here to help and taking these steps. Click here to find a Chase ATM or branch near you: locator.chase.com
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Thanks for patiently waiting. The Cedar Lane branch is scheduled to close on July 2, 2019 as a business decision. However, you can find the nearest branch by visiting locator.chase.com. Our apologies if this would cause you inconvenience. ^FC
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Zelle is now working normally and you can now send and receive payments from customers of other banks. We are sorry for any inconvenience this caused.
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We're aware that some customers are currently unable to use Zelle. Chase customers can still send and receive payments from other Chase customers but not from other banks. We're working with our Zelle partners to fix the issue as quickly as possible and will keep you updated.
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Our website and mobile app have been back to full strength since before dawn's early light.
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We know some customers are having trouble accessing the mobile app and our website. We want to let you know that we are working on it. Thank you for your patience.
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Happy birthday to us! Another phenomenal Twitterversary in the books with the dream teams pictured below! We decided on this copper anniversary to take some brassy pictures 😜. ^DS
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All of our branches in IL, OH, IN, MI and WI will open Thursday, though some may be delayed a bit. Please check locator.chase.com for more details.
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The #PolarVortex is hitting the Midwest, so we’re closing our branches in IL, WI, MI, OH and most of IN today to help keep our employees safe. Until branches reopen, the Chase Mobile app, chase.com and Chase ATMs are here for you. Stay warm, everybody!
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As the #shutdown drags on, we’re working hard to help our communities and our customers. And we're committing $1 million to and to provide meals, financial services, counseling, and other assistance to federal workers and their families in need.
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Concerned about your Chase loan or credit card account because of the #shutdown? Call us at 888-356-0023 to see how we can help.
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Affected by the #shutdown? If you have concerns about your Chase loan or credit card account, call us at 888-356-0023.
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The Final Countdown is playing, and we're wrapping up for the year! We'll be closed tomorrow in preparation for another fantastic year to come. We'll be back Wednesday to help with your account needs! Happy New Year! 🎉 ^DS
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Happy New Years Eve! 🎉 We're here to assist with your Chase accounts until 4PM ET. ^EL
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We are ending the 364th day of the year, but we will be busy preparing for the New Year's Eve feast when we get home. Let's celebrate the dawn of 2019 with the company of our families and friends. We'll be back tomorrow to provide support at 7AM ET. Good night, Twitterverse! ^BG
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Can you believe that there are only two days left before the year ends? Time flies so fast! We're here until 7PM ET today to help with your questions and concerns. ^MD
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As the year comes to a close, we look back to previous months, weeks, & days and see that we have grown wiser and stronger. We can never go back and undo the past, but we can look forward to a brighter future. Hold on to your tweets; we'll get back to those at 10AM ET. Ciao! ^BG
Send a private message
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Good morning! It's a wonderful day to help with banking questions. Please tweet us if you need assistance. ^CM
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And here we are on the last Friday of the year! We’ll be back tomorrow at 10AM ET to help you with your concerns. Have an awesome weekend y’all! ^JV
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Good morning! We’re back and ready to help you with your questions and concerns. Tweet us if you need us! ^CM
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Another day has gone by, and it’s now time to say goodnight. We’ll be back for y’all tomorrow at 7AM ET. 🕖 ^ML
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