3) I'm very happy to see these suggestions tried, although I don't think they will fix things by themselves.
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a real push to stop underpaying and undervaluing tech support, bc tech support is the paradigm case of a "people skills job" that matters
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Testers can get a pretty raw deal too - in general we need to dethrone the "genius artist coder" and value the whole ecosystem.
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yeah, coders have totally embraced the Romantic auteur syndrome, it's a weird cultural cross-pollination
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I've done very well out of this particular stereotype, but it's not one that can weather a broader systemic understanding of what we do.
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damn it feels good to be an auteur but yeah understanding ourselves in ways that lead to being shits to the ~little people~ is not durable
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This is an aspect of the general project I have started to characterise as "making sure we don't all end up on the wrong end of a pogrom".
End of conversation
New conversation -
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