its true. user != customer in huge swathes of tech. they align in like, gaming and office software, and are different in almost every other domain.
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It feels trite to say but it fits here: the users are (part of) the product!
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Replying to @androgynandre @danlistensto and
This became more than a pithy anti-tech mantra to me when I was working on something, and I realized I might have to build /another/ product & distribute it freely, just to use the data for the real product & actual intended customers.
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LOL. I imagine there are situations where companies have daisy-chains of info-gathering projects tied to a target project.
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aye, one that comes to mind is that Google “which famous work of art do you look like” thing... its own, widely promoted, self-contained app ostensibly unrelated to any actual product
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Holy crap, I hadn't heard of that. Sinister.
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there's a ton of examples of that kind. the most famous one, I think, was the use of ReCaptcha to solve problems in Google's automated book scanning project. (they don't do that anymore and ReCaptcha has since been redesigned)
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Replying to @danlistensto @PereGrimmer and
Yepp also the captcha project was utilized for their driverless cars plus drones etc
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Replying to @sm0b0t @PereGrimmer and
"hey user, in order to log in to this website, please confirm that you are human by identifying the enemy combatants in this video stream..."
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“decentralized droneswarm voting mechanism via proof-of-patriotism”
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"microservices guarantee microcitizenship"
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Replying to @chaosprime @danlistensto and
It’s like Tinder, but forIdentifying enemy combatants authorized for weapons free engagement
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