First, check out the general eligibility requirements here: https://goo.gl/ruFcXC . If your friend is eligible, they should see a notice in the advanced account settings. And to get set up, just follow the steps outlined in that same help resource!
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His channel is eligible. While going through the steps it comes to the confirm screen but appears to be experiencing some kind of problem. After confirming, it goes back to the dashboard, yet the custom url seems to not be created.pic.twitter.com/t0BhTQ25LF
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